TERMS AND CONDITIONS


These terms and conditions apply to the efifdiamonds.com website located at www.efifdiamonds.com ( Hereafter collectively ‘the Site’). Please read these terms and conditions (the ‘Terms and Conditions’) carefully. BY USING THE SITE, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

These Terms and Conditions govern your use of, and any purchase from, efifdiamonds.com, and constitute an agreement between you and efifdiamonds.com.

efifdiamonds.com reserves the right to change or modify any of these terms and conditions or any policy or guideline of the site at any time, and in its sole discretion.

JUDICIOUS USE OF SITE

Any change or modification will be effective immediately upon posting of the revisions on the Site. Your continued use of the Site following the posting of its changes or modifications will constitute your acceptance of such changes or modifications. Therefore, you should frequently review these Terms and Conditions and any other applicable policies from time-to-time to understand the terms and conditions that apply to your use of the Site. If you do not agree to the amended terms, you must stop using the Site.

You are granted a personal, limited, non-sub licensable license to access and use our Site and electronically copy, (except where prohibited without a license) and print to hard copy portions of our Site Materials for your informational, non-commercial and personal use only. Such license is subject to these Terms and Conditions and does not include:

DEFINITIONS

"Jewellery" means the jewellery that is predesigned or jewellery set with natural diamonds ['Natural diamonds' are diamonds which originate in the earth and are mined in the earth. The term 'natural' refers to the creation process of the rough diamond material - which has to naturally occur in the earth over billions of years without human intervention] and that are available for sale on our website. Please note that all Jewellery is sold on "as is" basis. "Mounts" are defined as designs that hold a diamond(s) in place, which may or may not have diamonds. Members can select Mounts and diamonds separately to create customized Jewellery. "Loose Diamonds" are individual diamonds that can be bought without being set on Mounts.

PRODUCT AVAILABILITY AND PRICING

If you‘re interested in a piece of jewellery that is currently on back order, we will call you and update you when the item will be back in stock. Sometimes with the volume of orders we receive, an item may go out of stock before we are able to post a notification on the Site. If this happens, we will contact you directly to discuss possible options.

All pricing information available on the Website even on the very first page or home page itself must be used as a general guideline for diamond prices. While this Website is designed to provide most accurate diamond pricing information, the information about the diamonds does not provide an appraisal or guarantee of value, nor does it give suggestions or recommendation of any sort for buying or selling diamonds. All grading and pricing are subjective methods of analysis and no guarantee is made or liability assumed as to the accuracy or validity of the information provided by the Service or the expertise of those providing information via the Service.

Infrequently, data may be inaccurately displayed on the Website due to system errors. Efifdiamonds.com reserves the right to correct any and all errors when they do occur and the Company does not honor inaccurate or erroneous prices. The prices on the Website are also subject to change without notice. For any order the price is the prevailing price on the day the order is confirmed. The prices of the products listed on the Website are fixed and not negotiable. If you have any questions, please do not hesitate to contact us.

GOLD WEIGHT VARIANCE

efifdiamonds.com takes utmost care in regard with accuracy of the weight since each and every jewellery is unique and handmade at our factory and no third party manufacturer has been included. The gold weight mentioned on the website for jewellery and mounts may vary slightly upon manufacture of the product. In case, the product manufactured is of a lesser gold weight than what was mentioned on our website then the excess amount will be adjusted accordingly. Similarly if the gold weight of the product manufactured is greater, then the excess amount will have to be paid by the customer.

INFORMATION ON OUR SITE

At efifdiamonds.com, we make every attempt to ensure that our online catalog is as accurate and complete as possible. In order to give you the opportunity to view our products in great detail, some products may appear larger or smaller than their actual size in our photographs; and since every computer monitor is set differently, color and size may vary slightly

Our objective is to provide you with as much information and detail about your prospective purchase as possible so that you can see the beauty and shape of a particular item. efifdiamonds.com states that the product total weight in all purchases may vary 10%-15% from the stated weight (gold and diamond weight individually). In case of closed setting diamond jewellery, product total weight in all purchases may vary 15%-20% from the stated weight (gold and diamond weight individually).

On the Site, we may provide the measurement of our products based on our manufacturing specifications. Slight tolerances may be accounted for based on finishing during the manufacturing.

Users may register on the Website to become Members prior to the completion of any transaction on the Website. Guest checkout’s will be provided with a user account on completion of purchase.

To register onto the Website the User will have to provide Personal Information (as defined in the Privacy Policy), including but not limited to name, e-mail, contact number, contact address and customer verification question, which will be used for verification purposes.

Thereafter, efifdiamonds.com reserves the right to include your email id for marketing communications. You can unsubscribe from such communications anytime you wish to do so.

Registration is only a one time process and if the Member has previously registered, he/she shall login / sign into his / her account.

ORDER

RETAIL PURCHASE

Any Member who wishes to purchase an item from the Website can either:

ONCE THE PURCHASE OF ITEM(S) IS CONFIRMED, EFIFDIAMONDS.COM :

REFUNDS

Any refunds due by efifdiamonds.com to the Member for non-availability of diamonds or for selection of alternate diamonds shall be made in the following manner:

SHIPPING & DELIVERY

At the time of placing the order, the Member shall state the full name of the recipient as stated in his / her (recipient’s) government approved photo identification. At the point of delivery the recipient shall collect the product, by furnishing any one of the following government approved photo identification card:

Delivery shall be made by the Company / courier agent only after the photo and name of the recipient is verified and confirmed by them. To ensure safe and secure delivery of the package the details of the government photo identification will be noted. The recipient of the package must cooperate with the courier agent by providing required and valid copies of his / her government approved photo identification.

In case the Member wants any other person to receive the delivery on his behalf he / she needs to specify details of the same at the point of ordering. All items shall be delivered directly to such person and under any circumstances whatsoever, the Member cannot change the recipient details after the order is processed.

The Member has the option to change the shipping address, before the product is actually shipped. You can contact our customer care executives to change the shipping address for your purchase.

All shipping charges and other local charges shall be borne by the Company. Recipient accepting delivery should carefully examine the package delivered and shall not accept deliveries where the packaging has been tampered with. The recipient receiving the delivery also has the option to open the package and check its contents prior to accepting the delivery or signing the delivery receipt. They shall not accept deliveries, where they find that the box is empty or the contents are damaged or the contents are not in accordance to the order placed.

The recipient, upon signing the delivery receipt, acknowledges the receipt of the product in terms of the order placed with the Company. The Company is not liable to the Customer / recipient for any refund / replacement, under any circumstance, for any subsequent complaints with respect to such deliveries

If the recipient is not available at the time of delivery, the Company / courier agent shall try and deliver the item thrice before returning the same to efifdiamonds.com . All costs for re-shipment and handling in the case of non-delivery to the Member shall be chargeable to the Member.

Guarantee for delivery made by the Company is subject to terms and conditions of the courier company. Any inconsistency / errors in name or address will result in non delivery of the product

INSURANCE

Only transit insurance shall be provided by efifdiamonds.com and it shall be valid only upto the time of acceptance of delivery.

DIAMOND CERTIFICATES

LOOSE DIAMONDS

All Loose Diamonds will be accompanied by individual certificates. The certificates will be issued by an independent third party certifying authority and the details of the certificate shall be mentioned at the time of purchase.

JEWELLERY AND MOUNTS

All the jewellery products are certified by EF-IF Diamond Jewellery and the certificate will be shipped along with the ordered product. In case the Member is returning the product, he / she would be required to return the certificate along with the product, otherwise appropriate action in this regard will be taken by efifdiamonds.com.

Member can obtain more certificates for authenticity of the product apart from our in-house certification, by paying necessary charges to the certification labs. The shipping charges of the extra third party certifications will have to be borne by the member.

TRADEMARKS

Our trademarks and designs may not be copied or reproduced without prior permissions.

EF-IF Diamonds, and their logos, and any other product or service name or slogan contained in our Site are trademarks of EF-IF Diamonds and its suppliers or licensor's, and may not be copied, imitated or used, in whole or in part, without the prior written permission of EF-IF Diamonds or the applicable trademark holder as the case maybe. You may not use any meta-tags or any other "hidden text" utilizing "EF-IF Diamonds" or any other name, trademark or product or service name of EF-IF Diamonds without our prior written permission. All other trademarks, registered trademarks, product names and EF-IF Diamonds names or logos mentioned in our Site are the property of their respective owners.

INFRINGER POLICY

In accordance with The Indian Copyright Act (ICA) and other applicable law, efifdiamonds.com has adopted a policy of terminating and barring, in appropriate circumstances and at EF-IF Diamonds’ sole discretion, site users or account holders who are deemed to be repeat infringers. efifdiamonds.com may also at its sole discretion limit access to this site and/or terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.

THIRD PARTY CONTENT

efifdiamonds.com may provide links to Web pages and content of third parties (‘Third Party Content’) as a service to those interested in this information. efifdiamonds.com does not monitor or have any control over any Third Party Content or third party Sites. efifdiamonds.com does not endorse any Third Party Content and can make no guarantee as to its accuracy or completeness. efifdiamonds.com does not represent or warrant the accuracy of any information contained therein, and undertakes no responsibility to update or review any Third Party Content. Users use these links and Third Party Content contained therein at their own risk.

PRODUCT REVIEWS AND USER CONTENT

Our Site includes a product review feature, and includes or may include in the future discussion forums, user generated content, or other areas or services in which you or third parties create, post, or store any content, messages, materials or other items on our Site (‘Interactive Areas’). You are solely responsible for your use of such Interactive Areas and use them at your own risk. By using any Interactive Areas, you agree not to post, upload to, transmit, distribute, store, create or otherwise publish through our Site any of the following:

Any message, data, information, text, music, sound, photos, video, graphics, code or other material ('User Content') that is unlawful, libellous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable.

User Content that would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party, or that would otherwise create liability or violate any local, state, national or international law, including, without limitation, the regulations of the INDIAN Securities and Exchange Commission or any rules of a securities exchange such as the Mumbai Stock Exchange or The National Stock Exchange (NSE).

User Content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party. By posting any User Content, you represent and warrant that you have the lawful right to distribute and reproduce such User content.

User Content that impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity

Unsolicited promotions, political campaigning, advertising or solicitations.

Private information of any third party, including, without limitation, addresses, phone numbers, email addresses and credit card numbers.

Viruses, corrupted data or other harmful, disruptive or destructive files; and user Content that, in the sole judgment of EF-IF Diamonds is objectionable or which restricts or inhibits any other person from using or enjoying the Interactive Areas or our Site, or which may expose efifdiamonds.com or its users to any harm or liability of any type.

efifdiamonds.com takes no responsibility and assumes no liability for any User Content posted, stored or uploaded by you or any third party, or for any loss or damage thereto, nor is efifdiamonds.com liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter. Your use of Interactive Areas is at your own risk. As a provider of interactive services, efifdiamonds.com is not liable for any statements, representations or User Content provided by its users in any public forum, personal home page or other Interactive Area. Although efifdiamonds.com has no obligation to screen, edit or monitor any of the Content posted in any Interactive Area, efifdiamonds.com reserves the right, and has absolute discretion, to remove, screen or edit any User Content posted or stored on our Site at any time and for any reason without prior notice, and you are solely responsible for creating backup copies of and replacing any User Content you post or store on our Site at your sole cost and expense. Any use of the Interactive Areas or other portions of our Site in violation of the foregoing violates these Terms and Conditions and may result in, among other things, termination or suspension of your rights to use the Interactive Areas and / or our Site. In order to cooperate with legitimate governmental requests, subpoenas or court orders, to protect efifdiamonds.com systems and customers, or to ensure the integrity and operation of EF-IF Diamonds’ business and systems, efifdiamonds.com may access and disclose any information it considers necessary or appropriate, including, without limitation, user profile information (i.e. name, Postal address, e-mail address, etc.), IP addressing and traffic information, usage history, and posted User Content. efifdiamonds.com right to disclose any such information shall govern over any terms of EF-IF Diamonds’ Privacy Policy. If you post User Content to our Site, unless we indicate otherwise, you grant efifdiamonds.com and its affiliates a nonexclusive, royalty-free, perpetual, and irrevocable and fully sub licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such User Content throughout the world in any media. You grant efifdiamonds.com and its affiliates and sub licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that.

(a)you own and control all of the rights to the User Content that you post or you otherwise have the right to post such User Content to our Site;

(b)the User Content is accurate and not misleading; and

(c)use and posting of the User Content you supply does not violate these Terms and Conditions and will not violate any rights of or cause injury to any person or entity.

efifdiamonds.com use cookies to understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors.These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

INDEMNIFICATION

You agree to defend, indemnify and hold harmless EF-IF Diamonds, its independent contractors, service providers and consultants, and their respective directors, employees and agents, from and against any claims, damages, costs, liabilities, and expenses (including, but not limited to, reasonable attorneys' fees) arising out of or related to any Content you post, store or otherwise transmit on or through our Site or your use of or inability to use our Site, including without limitation any actual or threatened suit, demand or claim made against efifdiamonds.com and/or its independent contractors, service providers, employees, directors or consultants, arising out of or relating to the Content, your conduct, your violation of these Terms and Conditions or your violation of the rights of any third party.

DISCLAIMER OF WARRANTY

Except as expressly provided to the contrary in a writing by EF-IF Diamonds, this site, the content contained therein and the products and services provided on or in connection therewith (the "products and services") are provided on an "as is" basis without warranties of any kind, either express or implied. efifdiamonds.com disclaims all other warranties, express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement as to the information, content, and materials in our site efifdiamonds.com does not represent or warrant that materials in our site or the services are accurate, complete, reliable, current or error-free. efifdiamonds.com does not represent or warrant that our site or its servers are free of viruses or other harmful components.

LIMITATION OF LIABILITY

In no event shall EF-IF Diamonds, its directors, members, employees or agents be liable for any direct, special, indirect, or consequential damages, or any other damages of any kind, including but not limited to loss of use, loss of profits, or loss of data, whether in an action in contract, tort (including but not limited to negligence) or otherwise, arising out of or in any way connected with the use of our site, the products and services, or the content contained in or accessed through our site, including without limitation any damages caused by or resulting from reliance by user on any information obtained from EF-IF Diamonds, or that result from mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission or any failure of performance, whether or not resulting from acts of god, communications failure, theft, destruction or unauthorized access to Efifdiamonds.com records, programs or services.

APPLICABLE LAW AND VENUE

These Terms and Conditions and your use of this site will be governed by and construed in accordance with the laws of the State of Tamil Nadu, India, applicable to agreements made and to be entirely performed within the State of Tamil Nadu, without resort to its conflict of law provisions. You agree that any action at law or in equity arising out of or relating to these Terms and Conditions shall be filed only in the state and Central courts located in the County, Tamil Nadu and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts over any suit, action or proceeding arising out of your use of this site, any purchase from this site, or these Terms and Conditions.

MODIFICATION AND NOTICE

You agree efifdiamonds.com may modify, remove these Terms and Conditions and any other policies on our Site at any time and that posting the modified Terms and Conditions or policies on our Site will constitute sufficient notice of such modification.

TERMINATION

Notwithstanding any of these Terms and Conditions, efifdiamonds.com reserves the right, without notice and in its sole discretion, to terminate your license to use this site, and to block or prevent future your access to and use of the Site.

SEVERABILITY

If any provision of these Terms and Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.

QUESTIONS & CONTACT INFORMATION

In case of any queries / clarifications, please feel free to get in touch with our customer care support - 044-28151987, 044-45588811, +919176972821 or send us an email at customercare@efifdiamonds.com.